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Disabled visitors are welcome at BAPS Shri Swaminarayan Mandir, where we strive to provide a pleasant and enriching experience for everyone.
Bays for disabled drivers are located in the car park at the gate closest to and directly opposite the Mandir entrance.
A ramp for wheelchair users can be found to the left of the Haveli‘s wooden portico (entrance) after arriving through the main gate, with a lift to the upper floor sanctum situated next to the marble staircase. The exhibition and all other facilities are on the ground floor with level flooring.
Extra wheelchairs can also be provided, subject to availability.
The toilets on the left and right sides as one enters the Haveli also have facilities for the disabled.
The Haveli Assembly Hall is equipped with an induction loop for the hard of hearing.
Assistance dogs accompanying disabled visitors will be looked after in a quiet place by one of our volunteers, with a drinking bowl of water if required, while visitors will be provided a personal chaperon/guide to enjoy their visit of the Mandir.
Within the complex generally, volunteers are on hand if any assistance is required.
If you think you or your group will require special assistance, especially if you are coming with an assistance dog, please inform us at least 48 hours in advance by emailing firstname.lastname@example.org or calling 020 8965 2651, asking for Bookings.
For an insightful report of a disabled person’s visit to the Mandir and her first-hand assessment of it for disabled visitors in general, please read this blog post here.